Shipping Policy

ohGiGi products are available for sale on our online store to customers within Australia and most international locations. 

We understand that you want to start switching habits as quickly as possible and start using your new ohGiGi product(s).

Orders are dispatched from our warehouse in West Footscray, Melbourne. Orders placed prior to midday Australian Eastern Standard Time (AEST) will be dispatched the same day. Orders placed after midday AEST will be dispatched on the next business day (which in Australia is every Monday to Friday except for public holidays). 

All orders are shipped with tracking. The tracking number will be sent to you via email once your order has been dispatched.  


Shipping Rates

We aim to keep postage costs as low as possible and also ensure our product(s) safely arrive at yours.

Shipping within Australia

Standard Flat Rate: $9.00 AUD

Express Flat Rate: $12.00 AUD

Free Standard Shipping for orders over $70.00 AUD

For deliveries within Australia, please allow 3 – 5 working days for your ohGiGi product(s) to arrive.

Shipping outside Australia

Standard Flat Rate: $25.00 AUD

Free Standard Shipping for orders over $90.00 AUD 

For deliveries outside Australia, shipping times can vary so please allow between 7 - 21 business days for your ohGiGi product(s) to arrive.

Please note, taxes and duty thresholds vary from country to country. The customer is responsible for any additional costs associated with purchasing products from ohGiGi. Additional costs can include taxes and custom charges. Please contact your local customs office for further details on additional charges, if any. In addition, orders shipped internationally may be subject to customs clearance procedures that can cause delays beyond our control. ohGiGi is not liable for, nor responsible for, such import duties, fees, taxes or charges. Items that are returned to ohGiGi, due to unpaid duties and taxes, can be resent, however additional shipping fees will be charged.